I bought this set for my parents through Amazon. They are extremely pleased in all respects. Everything from the white glove service through amazon to the picture quality has been exceptional. The price vs. quality ratio is probably impossible to beat, so I would suggest not hesitating. If you look at some of the early reviews they are a bit alarmist. No set is perfect, but this one is as good as it gets for $2,000 or less.
In terms of Amazon itself, they have been great. Even made a prompt refund when the price dropped.
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